Premier Princess Parties

Terms of Use

Booking a Party or Event* To fully secure a date, we require a deposit of $200.00. All parties booking within 8 days of the event are required to pay in full. If we do not receive your deposit and signed contract within four (4) days of receiving this email, the party date will be automatically released. As a courtesy please let us know when you have placed contract and deposit in the mail. Please make checks payable to: Diane Thomas, our mailing address is 324 S Hale Street, Palatine, IL 60067. You may also pay via Chase Quick Pay or PayPal to diane@premierprincessparties.com. To use Intuit pay this link https://ipn.intuit.com/pay/DianeThomas There is a $25 fee for any check that is returned or has non-sufficient funds (NSF).

** To Pay via Chase Quick Pay you just need your name, phone and email for your back even if it is not a Chase Bank Account you have. You may also visit the website page https://premierprincessparties.com/get-quote-2/ where you can electronically pay via PayPal, Intuit and Visa, MasterCard or Discover. They payments options are at the bottom of the webpage. **

Liability for Damage* Your Premier Princess Parties character will treat your home with utmost respect, and provide professional service. Premier Princess Parties assumes no responsibility or liability for accidents or damage caused by party guests. We appreciate your assurance to ensure that our assets are treated gently, carefully, and with respect. As the client, you will be held financially liable for any damage incurred to Premier Princess Parties assets while we are on-site at your location. Any activity that is not part of our packages ( crafts, games, other activities) that you wish to have performer during the time of the character is present must be approved by Diane Thomas PRIOR to the event with no exceptions.

Food & Drinks* We ask that the children be served either before or preferably after the Princess’s time at your party.. We want to avoid sticky hands or the spilling of drinks on our costumes during activity time. Before the Princess leaves, she will lead the singing of “Happy Birthday” to the guest of honor.. This is a perfect time to cut the cake, and allows the Princess to leave gracefully. If you have selected the "Dress Up" package costumes may not be worn while eating or drinking. The character is not to prepare or serve food or drink at the party.

Space Requirements* Please Provide a clean and open space indoors for us to entertain and play with the children.. Areas where toys are out of site will help to keep children engaged during character led activities. Rooms that are free of toys also prevent falls and accidents from happening. If your package includes a craft, please have a table available for us to use.

Deposits and Payments* Your deposit will be deducted from the total price. The balance must be paid in full the day of the party (cash, money order, or personal check). The payment should be discreetly given to the princess or party assistant at the conclusion of our visit. Any final payment not make may be subject to a $400 recovery fee in Illinois or $600 out of state of IL plus attorney and court fees and costs.

Final Count and RSVP Policy* You'll need to provide a final count four (4) days prior to the party if you have selected the "Fairy Tale or Dress Up" package. This will be the number used to plan appropriate quantities of prizes, crafts, and costumes (if applicable). This final count includes the Birthday Child. If a guest is included in the final count and does not attend, unfortunately we cannot provide a refund. Parents are welcome to stay, help and enjoy the party. Please keep in mind, children behave better when parents are not hovering over them. However an adult must be present in the same area as the character and children throughout the party. Guests and siblings under the age of three will need to be supervised by their parent as they are too young for most games and for safety.

Cancellations and Refunds* Deposits are non refundable. If you need to reschedule, we will gladly work with you to determine an alternative party date, based on availability.

Photography* Premier Princess Parties reserves the right to use photos taken during the party for promotional purposes. These photos will not identify the child’s full name, age, or residence. And we are happy to allow you to take as many photos and/or video footage as you like as well.

Gratuities* Gratuities are not included in the package pricing, and are always greatly appreciated by our princess characters and party assistants!

Arrival and Departure Times* Character Entertainment start & end time will be determined prior to party date and to have a 10 minute “window” to account for unforeseen circumstances. Extended time and/or characters can be accommodated if arrangements are made in advance. Please keep in mind that if a character arrives late she will make that time up, ensuring that she is there for a full hour. This does not happen often, but circumstances that are unforeseen can arise when traveling to new places.

What happens if a guest arrives late* Because our parties are based on a schedule, they work best when all guests arrive on time. Those guests coming late may join the party at whatever point it has progressed to. For Example: The group has already completed the make-up session and has moved on to the dress up, the late guest must skip the make-up and join in the dress up. This is necessary in order to provide the least amount of disruption to the party. Your understanding is appreciated.

Travel Fee* Party packages include round trip travel within a twenty (20) mile radius from 324 S Hale Street, Palatine, IL 60067. A travel fee of $.63 per mile will be charged for travel beyond this forty (40) mile zone. This charge is necessary to cover the extra travel time, gas, and vehicle wear and tear. Travel time is determined via google directions http://maps.google.com/. Example Travel Fee Calculation -to travel to La Grange, IL is 27 miles. 54 – 40 =14 miles x $.63/mile = $9.00 travel fee.

Thank You, for choosing Premier Princess Parties! We look forward to making this a very special day for your Family.

Diane Thomas
Owner
Phone: 224-800-3034
Website: PremierPrincessParties.com

Please note the office is closed Friday - Sunday as I am away attending Premier Princess Parties events. Emails and phone calls left during this time will be promptly returned on Monday. Thank you for your understanding.

Please be aware that Premier Princess Parties© is in no way currently or previously affiliated with Disney™ or any of the Disney™ line products, Premier Princess Parties© has no prior or current affiliation with Walt Disney™ or Disney™ as a whole or individual products, including: movies, toys, games, clothing, characters, or events.